Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to share feedback about a sweepstakes casino you've tried? We're here for it. Use the details below to reach the team behind Sweepstakes Casino.

Get in Touch by Email

The fastest way to reach us is by email at [email protected]. We review every message and aim to respond within 48 hours on business days. If your query is more complex — for example, a detailed question about a platform's redemption terms or state eligibility — it may take a little longer, but we will get back to you.

What We Can Help With

Our team researches and reviews sweepstakes casinos operating in the US, covering everything from welcome bonuses and game libraries to coin redemption processes and responsible play resources. Here are the kinds of messages we're best placed to respond to:

• Review questions — if something in one of our write-ups looks outdated or unclear, let us know and we'll verify it.
• Platform feedback — if you've had a notable experience with one of the casinos we cover, your insight helps us keep our assessments accurate.
• Corrections — sweepstakes casino terms, eligible states and bonus offers change frequently. If you spot a discrepancy between our content and what a platform currently shows, flag it.
• General queries — questions about how the sweepstakes model works, what Sweepstakes Coins are, or how prize redemption operates.
• Partnership and editorial enquiries — if you represent a platform and would like to discuss how it is covered on this site.

What We Are Not Able to Help With

We are an independent comparison and review site, not a platform operator. That means we cannot access your account on any sweepstakes casino, process redemptions, resolve disputes with a provider, or offer legal or tax advice. For account-specific issues, you'll need to contact the platform directly through its own support channels.

If you have concerns about your play habits, our responsible gambling guidance covers the resources available to US players, including self-exclusion tools and support organisations.

Feedback on Our Reviews

Our assessments are based on independent research — we review terms and conditions, verify bonus structures, check which states each platform serves, and look at how the redemption process actually works. We never claim to have deposited, wagered or withdrawn funds on any platform, and commission arrangements do not determine rankings.

If you believe a review no longer reflects a platform's current offering, or if you have first-hand experience that adds useful context, we genuinely want to hear it. Reader feedback is one of the ways we keep content current in a market where offers and policies shift regularly.

You can also read more about how this site works on our about us page, and review the terms that govern content and use in our terms and conditions.

A Note on Response Times

We do our best to respond to all messages promptly, but during busy periods — particularly around major platform launches or promotional events — replies may take slightly longer than usual. We appreciate your patience.

For anything time-sensitive, the most reliable approach is to email [email protected] with a clear subject line describing your query.